Profond Duty Free Shop official website (, “Profond”, “this Website”, “the company”, “we”, “our” or “us”) is committed to the protection of your personal information. Our policies comply with our obligations under Taiwan’s Personal Information Protection Act (PIPA) and are intended to protect your privacy in respect of any personal information that you may provide us.

Before using this Website, please read the following privacy policies first. By using the pages of this Website, you agree to our Privacy Policy; we have the legal right to collect, process and utilize your personal information. If you do not agree, you should not use this Website.

The company reserves the right, at any time and from time to time, for any reasons in our sole discretion, to change the Privacy Policy.

The Privacy Policy is originally written in Traditional Chinese, In case of discrepancies, the version in Traditional Chinese reserves all rights and prevails over any other translated versions.

1. The Scope of the Privacy Policy

Our Privacy Policy applies to the reception, processing and collection of your personal information while accessing services provided on this Website. However, the Privacy Protection Policy does not apply to external sites and resources, including personnel who is not entrusted or involved in the management of this Website.

2. The Collection, Processing & Utilization of Personal Data

  • When you visit this Website or use its provided services, regarding the type of services, the information you provide will only be processed and utilized for such specified purpose(s). (For example, when using emailing service, we will retain information such as your name, email address, contact number and usage time, et cetera.)

  • During browsing, the server will automatically record relevant actions  - including data such as the IP address you have used to connect, usage time, type of browser, browsed and clicked links - for reference for the improvement of this Website. This record will only be utilized internally and will not be made public.

3. The Protection & Storage of Data

  • Our website servers are all set up with relevant data security equipment and mandatory safety protection measures, including firewalls and anti-virus systems, using the strictest protection procedures to ensure the safety of this Website and your own personal data. Only authorized personnel will have access to your personal data; all relevant processing agents have signed a confidentiality agreement. Anyone who has violated the confidentiality agreement will be penalized legally.

  • As a result of business needs, should it be necessary to appoint other relevant offices to provide services for this Website, we will also strictly demand them to adhere to confidentiality obligations and adopt necessary checking procedures to ensure that the confidentiality obligations are followed.

  • Collected personal data is strictly kept safe in the company’s database, using technologies and procedures that meet the industry’s standard, in order to protect your personal information.

4. External Links on the Website

The pages of this Website provide links to other external sites, and therefore, when clicking links within our website, you may connect to other sites. However, our Privacy Protection Policy does not apply to other sites. You should refer to the privacy protection policies of the linked sites.

5. The Policy of Sharing Personal Information with Third Parties

  • We will not provide, exchange, lease or sell any personal information to other individuals, groups, private enterprises or public organizations, except those with legal basis or contractual obligations.
  • The circumstances of the foregoing proviso include, but are not limited to:
    • With your written consent.

    • The law expressly states.

    • To save you from danger in/on your life, body, freedom or properties.

    • When your conducts on this Website violate the Terms of Use, damage or obstruct the rights of this Website and/or other users or cause harm to any person, the website management may reveal your personal data to identify, contact or take legal action if necessary.

    • Benefit your rights.

  • When this Website entrusts third-parties to assist in the collection, processing or utilization of your personal data, it will be responsible for supervising the said parties.

6. Exceptions Clause for Personal Information Non-Disclosure

This Website may moderately disclose your personal information when:

  • Judicial organizations or authorities exercise the laws and require the revealing of the information.

  • The consent is given by you or authorized personnel.

  • The information is publicly disclosed by you

7. The Use of Cookies

In order to provide the best service, this Website will install and access our Cookies on your computer. If you do not wish Cookies to be installed, you may change the privacy level setting on your browser to “high,” then the installation of the Cookie will be rejected. However, this may result some of the functions of the website to work irregularly.

8. Amendments to the Privacy Protection Policy

The Privacy Protection Policy of this Website may be amended as required at any time. Amended articles will be published on this Website.

9. Consultation on Privacy Protection Policy

If you have any questions or advice about our policies, you are welcome to email us. We will reply to your message(s) as soon as possible.